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How to order

From first sample to final aftercare, our trusted retail partners guide every stage so your floor is specified, supplied and installed with confidence.

Ted Todd flooring process
Ted Todd trusted community of partners

A trusted community

At Ted Todd we work with selected independent flooring retailers who offer expert advice, inspiring showrooms and knowledgeable service. Many of our partnerships have stood for decades, reflecting a shared commitment to craftsmanship and helping customers find the right floor.

The process

Our specialist partners support you, from selecting your floor to installation and beyond.

Wood floor selection in a finished room

Floor selection

Explore samples, formats and finishes with a specialist who can match the floor to your room, light levels and lifestyle.

Wood flooring being measured for a project

Measuring up

Your partner checks the space, subfloor and thresholds so quantities, accessories and installation details are planned accurately.

Wood flooring installation planning

Delivery & installation

Your floor is delivered when the site is ready, then fitted by an experienced installer following Ted Todd guidance.

Finished wood flooring aftercare

Aftercare

We offer ongoing guidance and our Floor Care System products to help protect the surface and preserve your floor's character for years to come.

Begin your journey

Begin your journey

Request samples by completing your project proposal, or place your order when you have found your perfect floor. We will connect you with your dedicated Brand Partner who will arrange delivery and installation.

Our service

Ted Todd's own service includes

Ted Todd service

A personalised project proposal helps you compare your chosen floors, samples and next steps in one place, making them easy to review.

Order samples with your proposal to compare tone, grain, texture and finish in the rooms where the floor will be installed.

Our team and trusted partners can advise on anything from construction, pattern and finish to compatibility with underfloor heating.

Every Ted Todd floor is backed by our structural warranty when installed and maintained to our guidance and Floor Care Systems.

From specification through to aftercare, you have a clear route to support at whatever stage your project is at.

Ted Todd Design Centres give you the opportunity to discover every one of our floors in large-scale pull-out panels. Feel the texture and see the true variety of natural wood up close. You can enjoy a guided walk-through of our extensive collections by booking an in-person or online consultation.

Installation

What to expect from your floor installation

01

Site condition inspection

The installer checks temperature, humidity, access and site readiness before packs are opened.

02

Subfloor preparation

The subfloor is assessed for moisture, level and stability so the right preparation method can be used.

03

Adhesive application

Approved Ted Todd installation products are selected and applied according to the floor construction and site conditions.

04

Laying the floor

Boards are set out, checked and installed carefully around thresholds, walls and visible transitions.

05

Site check

The finished floor is inspected so any finishing details can be completed before handover.

06

After care

Cleaning and maintenance guidance is shared so the correct care routine is in place from day one.