delivery - lorry loading
delivery - lorry loading 2
delivery - lorry loading
delivery - lorry loading 2

Delivery

Floors For Your Home:

If you are buying a floor for your home, your Ted Todd partner will arrange delivery of your floor. Please note that standard deliveries arriving directly from Ted Todd are kerbside delivery only. White glove service is available on request for an additional charge.

For Commercial Deliveries:

UK Delivery

Floors can be delivered to site the day after your order* as all Ted Todd flooring and cladding is stored at our Cheshire HQ. We even offer free standard delivery on orders over £500, to reach you in 2-3 days.
As Woodworks by Ted Todd floors are handmade to order, delivery does take a little bit longer, and you can expect your purchase to arrive between 2 and 4 weeks from the date of ordering.

International Delivery

All our floors and wall cladding are available for international delivery. We offer door-to-door or UK-to-local-port service by air or sea freight, with all documentation provided by local jurisdiction. You can find out about international lead times and delivery costs by calling our team.

Returns

If you find you’ve ordered a little too much for your project, you can return any unopened packs to us.†
In the very rare case that your flooring arrives damaged, get in touch with one of our team, who will be only too happy to help.

*Valid on orders made before 2pm, subject to delivery charge and stock levels at the time of your order. † subject to a 25% restocking charge of the amount returned, or a minimum of £100 per order, plus carriage. Please note Woodworks and bespoke orders cannot be returned unless damaged.

*Valid on orders made before 2pm, subject to delivery charge and stock levels at the time of your order. † subject to a 25% restocking charge of the amount returned, or a minimum of £100 per order, plus carriage. Please note Woodworks and bespoke orders cannot be returned unless damaged.